Terms & Conditions

Last updated: June 18, 2026

These Terms and Conditions ("Terms") govern your access to and use of the phoenixstormgroup.com website ("Website") and any related products, communications, and services (collectively, "Services") provided by Phoenix Storm Restoration ("Phoenix Storm Restoration," "we," "us," or "our"). By accessing or using the Website and Services, you ("you," "your," or "User") agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website and Services.

Acceptance of Terms

By accessing the Website, requesting an inspection or estimate, submitting a contact form, or otherwise communicating with us, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Cookie Policy, and Disclaimer, each of which is incorporated into these Terms by reference.

Our Services

Phoenix Storm Restoration provides residential Roofing services in the Dallas–Fort Worth area, including emergency roof tarping, storm and hail damage roof repair, roof inspections, roof installation and replacement, specialty Roofing, solar detachment and reinstallation, and insurance claim assistance. Descriptions of Services on the Website are for general informational purposes. The scope, pricing, materials, and timeline for any project are governed by the written agreement or proposal you sign with us, which controls if it conflicts with anything stated on the Website.

Estimates, Inspections, and Quotes

Complimentary inspections and estimates are provided as professional assessments based on the property's condition at the time of inspection. Estimates are not a guarantee of final cost. Final pricing may change based on conditions discovered during work, material availability, code requirements, or changes you request. Any estimate or quote is valid only for the period stated on the document.

Insurance Claim Assistance

When we assist with an insurance claim, we act as your Roofing contractor, not as a public adjuster, attorney, or insurance representative. We do not negotiate claims on your behalf in any capacity that requires a license we do not hold, and nothing on this Website should be taken as legal or insurance advice. Coverage, claim approval, and payment are determined solely by your insurance carrier and policy.

Communications and Text Messaging Program

By providing your phone number through our contact form, by phone, or in person, you agree that Phoenix Storm Restoration and its representatives may contact you by phone call and SMS/text message regarding appointments, estimates, inspections, project status, scheduling, insurance claim coordination, and customer service.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

To opt out at any time, reply STOP to any text message from us. For help, reply HELP or contact us at (945) 308-0425.

After you reply STOP, you may receive a single confirmation message and will not receive further marketing or non-essential texts unless you opt back in.

We will not share your mobile information with third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in data and consent are not shared with any third parties except subcontracted service providers acting on our behalf to deliver the messaging service. Your information is handled as described in our Privacy Policy.

Your Responsibilities

You agree to provide accurate and complete information when using the Website and Services, to use the Website only for lawful purposes, and not to use the Website in any way that could damage, disable, or impair it or interfere with another party's use. You are responsible for ensuring you have the authority to authorize work on any property for which you request Services.

Intellectual Property

All content on the Website, including text, graphics, logos, images, and the Phoenix Storm Restoration name and marks, is owned by or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written permission.

Third-Party Links

The Website may contain links to third-party websites and resources that we do not own or control. We are not responsible for the content, policies, or practices of any third-party site. Links are provided for convenience only and do not imply endorsement.

Disclaimer of Warranties

The Website and Services are provided on an "as is" and "as available" basis. Except for any written workmanship warranty we expressly provide in a signed agreement, we make no warranties or representations about the accuracy or completeness of the Website's content and disclaim all warranties to the fullest extent permitted by law. Please review our Disclaimer for additional information.

Limitation of Liability

To the fullest extent permitted by law, Phoenix Storm Restoration shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website. Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify and hold harmless Phoenix Storm Restoration and its owners, employees, and representatives from any claims, damages, or expenses arising out of your misuse of the Website or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be brought in the state or federal courts located in Tarrant County, Texas, and you consent to the jurisdiction of those courts.

Changes to These Terms

We reserve the right to modify these Terms at any time at our discretion. The updated version will be effective as of the "Last updated" date shown above. Your continued use of the Website and Services after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us:

Phoenix Storm Restoration

1452 Hughes Road #212

Grapevine, Texas 76051

Phone: (945) 308-0425

Email: sales@phoenixstormgroup.com