Terms & Conditions
Last updated: July 10, 2026
These Terms and Conditions ("Terms") govern your access to and use of the phoenixstormgroup.com website ("Website") and any related products, communications, and services (collectively, "Services") provided by Phoenix Storm Restoration ("Phoenix Storm Restoration," "we," "us," or "our"). By accessing or using the Website and Services, you ("you," "your," or "User") agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website and Services.
Acceptance of Terms
By accessing the Website, requesting an inspection or estimate, submitting a contact form, or otherwise communicating with us, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Cookie Policy, and Disclaimer, each of which is incorporated into these Terms by reference.
Our Services
Phoenix Storm Restoration provides residential Roofing services in the Dallas–Fort Worth area, including emergency roof tarping, storm and hail damage roof repair, roof inspections, roof installation and replacement, specialty Roofing, solar detachment and reinstallation, and insurance claim assistance. Descriptions of Services on the Website are for general informational purposes. The scope, pricing, materials, and timeline for any project are governed by the written agreement or proposal you sign with us, which controls if it conflicts with anything stated on the Website.
Estimates, Inspections, and Quotes
Complimentary inspections and estimates are provided as professional assessments based on the property's condition at the time of inspection. Estimates are not a guarantee of final cost. Final pricing may change based on conditions discovered during work, material availability, code requirements, or changes you request. Any estimate or quote is valid only for the period stated on the document.
Insurance Claim Assistance
When we assist with an insurance claim, we act as your Roofing contractor, not as a public adjuster, attorney, or insurance representative. We do not negotiate claims on your behalf in any capacity that requires a license we do not hold, and nothing on this Website should be taken as legal or insurance advice. Coverage, claim approval, and payment are determined solely by your insurance carrier and policy.
Communications and Text Messaging Program
Phoenix Storm Restoration may offer text messaging programs for customers and website visitors who choose to opt in.
Informational or Service-Related Text Messages may include messages related to roofing inquiries, inspection requests, estimates, appointment confirmations and reminders, scheduling, invoices, project updates, insurance claim coordination, customer support, and other service-related communications.
Marketing and Promotional Text Messages may include roofing service promotions, seasonal maintenance reminders, severe weather preparedness information, special offers, discounts, company news, and other promotional communications.
Consent to receive informational text messages is separate from consent to receive marketing or promotional text messages. You may choose to receive one type of message, both types, or neither. Consent to receive text messages is voluntary and is not a condition of purchasing any goods or services.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact Phoenix Storm Restoration using the contact information listed on this website.
Your Responsibilities
You agree to provide accurate and complete information when using the Website and Services, to use the Website only for lawful purposes, and not to use the Website in any way that could damage, disable, or impair it or interfere with another party's use. You are responsible for ensuring you have the authority to authorize work on any property for which you request Services.
Intellectual Property
All content on the Website, including text, graphics, logos, images, and the Phoenix Storm Restoration name and marks, is owned by or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written permission.
Third-Party Links
The Website may contain links to third-party websites and resources that we do not own or control. We are not responsible for the content, policies, or practices of any third-party site. Links are provided for convenience only and do not imply endorsement.
Disclaimer of Warranties
The Website and Services are provided on an "as is" and "as available" basis. Except for any written workmanship warranty we expressly provide in a signed agreement, we make no warranties or representations about the accuracy or completeness of the Website's content and disclaim all warranties to the fullest extent permitted by law. Please review our Disclaimer for additional information.
Limitation of Liability
To the fullest extent permitted by law, Phoenix Storm Restoration shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website. Nothing in these Terms limits liability that cannot be limited under applicable law.
Indemnification
You agree to indemnify and hold harmless Phoenix Storm Restoration and its owners, employees, and representatives from any claims, damages, or expenses arising out of your misuse of the Website or violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be brought in the state or federal courts located in Tarrant County, Texas, and you consent to the jurisdiction of those courts.
Changes to These Terms
We reserve the right to modify these Terms at any time at our discretion. The updated version will be effective as of the "Last updated" date shown above. Your continued use of the Website and Services after changes are posted constitutes acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms, please contact us:
Phoenix Storm Restoration
1452 Hughes Road #212
Grapevine, Texas 76051
Phone: (945) 308-0425
Email:
sales@phoenixstormgroup.com
