After your inspection, we’ll help you determine if filing a claim makes sense based on the damage to your roof and property.

Yes. We can support you through the process. Our team provides thorough inspection documentation, handles any necessary supplement submissions and is available to meet with your adjuster to ensure all damage is assessed.

Yes. Texas law (HB2102) requires homeowners to pay their insurance deductible. We will never offer to waive or absorb it, as it’s both illegal and unethical.

We’ll review your scope of loss. If needed, we’ll work closely with the insurance company to supplement any missing items.

It depends. Storm-related claims are usually classified as Acts of God and typically do not cause your individual premium to increase. However, insurance companies may raise rates for your entire area based on the storm’s impact.

We offer transparent, competitive pricing and will work with you to stay within budget while maintaining quality and value.

Yes, we offer financing options including 6-month interest-free loans for qualifying customers.

Yes! We’ll walk you through shingle and material selections, offering design tools and physical samples as requested.

The crew and onsite project supervisor typically arrive between 6:30–7:30 AM to begin setup and property protection.

No, you don’t have to be home, but we do recommend being available by phone in case we need to confirm anything with you. If you have a gas line, we will coordinate access to your attic during the installation to ensure all safety requirements are met.

We do our best to tarp all landscaping, cover AC units, protect windows and patios, and do a full property walkthrough before and after installation.

Yes, roof installations are noisy. We recommend planning accordingly, especially if you work from home, have pets, or small children.

We monitor the weather closely. If there’s any high risk of rain within 24 hours of our installation, we’ll reschedule the installation to the next available date to avoid additional delays.

Yes. We do a full magnetic sweep for nails, remove all debris, and perform a final quality control inspection to ensure everything is clean and complete.

The onsite project supervisor or project manager may perform a final walkthrough with you, review the scope of work completed, and ensure your satisfaction before closing out the project.

For retail projects, we collect a deposit at contract signing and the balance upon project completion. For insurance claims, payment is typically made in stages as funds are released by your insurance carrier.

ACV stands for Actual Cash Value, which is the initial check your insurance company sends. It represents the value of your roof minus depreciation. You can use this check to begin your project.

Depreciation is the amount withheld by your insurance based on the age and condition of your roof. This amount is paid out after the work is completed and you’ve submitted proof of repairs.

Once your project is complete and we send your insurance company the necessary documents, they will release the depreciation check. This usually arrives within 7–14 business days.

Your deductible is your out-of-pocket portion required by your policy. It’s illegal in Texas for a contractor to waive it. We typically collect it at contract signing or before project completion.

Yes! We have financing options available and can help you apply for 6-month interest-free loans or extended payment plans, subject to approval.

No, the homeowner is responsible for submitting payment to us. Your insurance pays you directly, and then you pay us according to the contract terms.

We’ll help you submit the final invoice, photo documentation, and any supplements to trigger the release of the final payment.